Just three months ago, I worked as a librarian at the San Francisco Public Library's Main Branch, where I answered questions on a reference desk. Now, I spend my days calling strangers to ask: Have you had any novel coronavirus symptoms in the last three days? Are you able to stay at home? Can we monitor your symptoms? And, by the way, have you been tested?

SARS-CoV-2, the virus that causes COVID-19, is so easily spread that if you are in close contact with someone who has it, it's my job as a contact tracer to help make sure you stay home... Read more.