Case Investigation & Contact Tracing

Upcoming Training & Registration Dates

All trainings are held in Pacific Time. Registration closes 7 business days prior to the training date at 5 PM. 

The online self-study must be completed before attending the live training. 

Trainings in English

  • August 2 to 3, 9 AM - 1:30 PM | Registration: OPEN, will close on July 19
  • September 6 to 7, 9 AM - 1:30 PM Registration: will open August 1

Trainings in Spanish: Investigación de Casos y Rastreo de Contactos



How to Register

NOTE: Please use Google Chrome to access the VTA+ registration and course website. ​

Training Course Information

Case Investigation and Contact Tracing (CICT) Team Email: 

Audience/Who Should Register: Local Health Jurisdiction (LHJ) and state employees who will be working as case investigators (CI) or contact tracers (CT).

Length of Course: ~6 hours of online self-study and 8 hours of live virtual skill development activities across 2 days.

Learning Objectives:

  • Effectively communicate standardized recommendations and policies about isolation, quarantine, testing, and social support. 
  • Demonstrate an understanding of the key components of a case investigation and contact tracing interview 
  • Conduct a case investigation or contact tracing interview, with the support of a script 
  • Apply motivational interviewing and health coaching techniques during case investigation and contact tracing interviews
  • Apply best practices of maintaining confidentiality

Language Offerings: The training is currently offered in English and Spanish.

Continuing Education Units (CEUs): UCSF Pandemic Initiative for Equity and Action is an approved provider of continuing education by the California State Board of Registered Nurses, Provider Number CEP 17635. This training is approved for up to 13 continuing education hours. Board requirements prevent us from offering CE credit to people who arrive more than 15 minutes after the start of the training or leave the training early. Therefore, partial credit will not be awarded. For questions about CEUs, please email: [email protected].

Cancellation Policy: Please notify program team 48 hours before training date if you would like to cancel or reschedule.

Refund Policy: Classes are free of charge and no refund will be provided.

Accessibility Accommodations: Our goal is to create trainings that are accessible to everyone. Please email us about accessibility barriers or to request accommodations: [email protected]. Please send your accommodation request at least one week before your training date. We'll do our best to support any accommodation requests regardless of timing.

Training Agenda

NOTE: Final training agenda available in the course on the VTA+ website.